SuperSearch: Find Anything Instantly Across All Apps With HERE Enterprise Browser

Knowledge workers today have access to more data than ever before, but finding the right information at the right time remains a constant struggle. The information they need is technically available, but it's scattered across countless different tools and databases, from web apps to native apps to legacy desktop apps. It feels so close and yet so painfully out of reach.

The hidden cost of inefficiently searching for information
It starts with a simple task. You look for a file in one app, then another, switching between dozens of tabs and windows. Twenty minutes later, you’re still hunting. Multiply that across weeks of projects and deadlines, and it’s no longer just inefficient—it’s expensive. Time is money, and every click wasted on fruitless searches can directly impact your bottom line. The true cost of not being able to find information has been estimated to cost some organizations millions.

The problem isn't the lack of information, but the friction of locating it. In finance, it means lost basis points, missed market opportunities, and costly errors. In contact centers, it leads to slower case resolution times and lower customer satisfaction.
In government, it creates bottlenecks and delays mission-critical decision-making.

Why enterprises need unified search
Every wasted search and redundant effort chips away at focus and productivity. The McKinsey Global Institute finds that employees spend nearly 20% of their time looking for internal information or tracking down colleagues for help on specific tasks. Employees who can’t find files often end up recreating information that already exists. The Harvard Business Review reports that employees toggle up to 1,200 times per day between applications, losing about four hours per week reorienting themselves after toggling to a new application.

Traditional web browsers were designed for consumers to search the public internet, but much of what employees are searching for lives in their work apps: a stock in Bloomberg Terminal, an email in Microsoft Outlook, or a client account in Salesforce. What employees need is a unified way to search for specific information across all of their apps simultaneously. HERE Enterprise Browser does exactly that—and so much more.

The unified workspace that supercharges productivity
HERE Enterprise Browser seamlessly unifies the tools and data you need into an intuitive single pane of glass. We are the world’s first and only browser built for the complex workflow demands and rigorous security standards of the enterprises of today. Our modern browser technology enables you to effortlessly organize multiple different web apps into an intricate, custom layout, ensuring that the information you need is always where you want to see it.

Built on Google Chromium and Electron, HERE is where supercharged work begins, and where combing through multiple tabs, windows, and apps is a thing of the past. With our advanced interoperability and intelligent automation, HERE SuperSearch gives you the ability to break through information silos and search deeply across all apps alongside the power of your existing search engines.

More than a search bar: Find information faster, work smarter
HERE SuperSearch is a powerful productivity tool that quickly aggregates information across the entire application ecosystem of your enterprise. What was once a hunting leap across chasms of disconnected apps and fragmented systems is now a swift, fluid search that generates clarity and drives execution.

Access data from multiple sources through a single search bar instead of opening each approved app or URL separately. Instantly search for specific data like contacts, documents, incidents, and records from various services such as Microsoft 365, ServiceNow, Salesforce, and Google Workspace.

From search to action: Quick actions are right next to HERE SuperSearch results to keep up your momentum, from insights to task execution. Searched for a colleague? Call them on Microsoft Teams with a single click.

Extensibility & integration flexibility: Search agents provide access to, and data from, external software systems. HERE provides agents for major third-party systems. Organizations with custom systems can create custom search agents specific to your internal needs (like proprietary research, instrument search, custom CRM, or employee directories).

Responsive user experience: Rather than forcing users to wait for all results, SuperSearch results from different search agents appear as they become available, providing a fast and responsive search experience.

Content access control: Search agents can be assigned to specific user groups, ensuring people only see relevant search results based on their permissions.

Seamless content opening: When users click search results, web content opens within the HERE Browser rather than an external browser. Content from a desktop app opens in the desktop app.

Stop drowning & discover data deep within your enterprise apps
In today’s data-driven workplace, success isn’t just about having information. An organization's competitive edge also depends on how quickly their employees are able to access, understand, and act on information. HERE SuperSearch helps you unlock the full value of your data, so that you stay in flow without digitally drowning in clutter.

Schedule a demo today to discover how intelligent automation from the most advanced enterprise browser can help your team work smarter and achieve measurable bottom-line improvements.